Getting past no :

Ury, William.

Getting past no : negotiating with difficult people / William Ury. - New York : Bantam Books, 1991. - 161 p. ; 22 cm.

Includes bibliographical references.

0553072749 : $20.00 ($25.00 Can.)

91010101


Negotiation.

BF637.N4 / U79 1991

158/.5