Dealing with conflict
Dealing with conflict [Videorecording] /
a CRM Production.
- Carlsbad, CA : CRM Films, c1992.
- 1 videocassette (VHS) (20 min.) : sd., col. ; 1/2 in. + Leader's guide (10 p. ; 28 cm.) + Self-test (16 p. : ill. ; 28 cm.)
Includes complimentary copy of Thomas-Kilman conflict mode instrument, by Kenneth W. Thomas and Ralph H. Kilmann (Tuxedo, NY : XICOM, c1974), a self-test.
Director, Denise Dexter ; producers, Denise Dexter and Melanie Mihal ; writer, Connie Zimmerman. Director, Denise Dexter ; producers, Denise Dexter and Melanie Mihal ; writer, Connie Zimmerman.
Narrator: Kat Sawyer-Young.
Kenneth Thomas, conflict management consultant, discusses ways in which to control conflict--resulting in a healthier work environment, more productivity and higher quality. Supervisors, employees and others will learn skills that enable everyone to work through conflict with less dependence on superiors.
VHS format.
111282
Conflict management.
Personnel management.
Communication in management.
Conflict (Psychology)
Interpersonal conflict.
Includes complimentary copy of Thomas-Kilman conflict mode instrument, by Kenneth W. Thomas and Ralph H. Kilmann (Tuxedo, NY : XICOM, c1974), a self-test.
Director, Denise Dexter ; producers, Denise Dexter and Melanie Mihal ; writer, Connie Zimmerman. Director, Denise Dexter ; producers, Denise Dexter and Melanie Mihal ; writer, Connie Zimmerman.
Narrator: Kat Sawyer-Young.
Kenneth Thomas, conflict management consultant, discusses ways in which to control conflict--resulting in a healthier work environment, more productivity and higher quality. Supervisors, employees and others will learn skills that enable everyone to work through conflict with less dependence on superiors.
VHS format.
111282
Conflict management.
Personnel management.
Communication in management.
Conflict (Psychology)
Interpersonal conflict.