The virtual reference handbook :
Kovacs, Diane K.
The virtual reference handbook : interview and information delivery techniques for the chat and email environments / by Diane K. Kovacs - 132p. : ill., refs. ; 23cm.
9781856046268
Dawsons
Electronic Mail
Information Services
Internet
The virtual reference handbook : interview and information delivery techniques for the chat and email environments / by Diane K. Kovacs - 132p. : ill., refs. ; 23cm.
9781856046268
Dawsons
Electronic Mail
Information Services
Internet