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Stapenhurst, Tim.

The benchmarking book : a how-to-guide to best practice for quality managers and practitioners / Tim Stapenhurst. - 1st ed. - Oxford : Butterworth-Heinemann, 2009. - xli, 454 p. : ill. ; 23 cm.

Includes bibliographical references and index.

ISBN: 9780750689052 0750689056

Subjects--Topical Terms:
Benchmarking (Management)

LC Class. No.: HD62.15 / .S73 2009

Dewey Class. No.: 658.4013