Inspire! :
Champy, James, 1942-
Inspire! : how to keep your customers when your competitors can't / Jim Champy. - Harlow : Financial Times Prentice Hall, c2009. - 166 p. : ill. ; 22 cm.
Includes index. Original edition, entitled Inspire! : why customers come back, published: Upper Saddle River, NJ : FT Press, 2009.
9780273727569 0273727567
Customer relations--Management.
Customer relations--Case studies.
Customer loyalty.
Authenticity (Philosophy)
HF5415.525 / .C43 2009
658.812
Inspire! : how to keep your customers when your competitors can't / Jim Champy. - Harlow : Financial Times Prentice Hall, c2009. - 166 p. : ill. ; 22 cm.
Includes index. Original edition, entitled Inspire! : why customers come back, published: Upper Saddle River, NJ : FT Press, 2009.
9780273727569 0273727567
Customer relations--Management.
Customer relations--Case studies.
Customer loyalty.
Authenticity (Philosophy)
HF5415.525 / .C43 2009
658.812