Delivering Knock Your Socks Off Service
Material type: TextReference number:i0814479707Publication details: New York McGraw-Hill Education - Europe 1997 Edition: 2nd edDescription: 136 p. paperbackISBN: 0814479707Subject(s): Customer servicesLOC classification: HF5415.5.AItem type | Current library | Class number | Copy number | Status | Date due | Barcode | Item reservations | |
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Standard | Main Library General Shelves | HF5415.5 .A (Browse shelf(Opens below)) | 1 | Available | 334248-1001 |
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HF5415.33 . Cases in Consumer Behaviour | HF5415.33 . New Economy - New Competition | HF5415.335 One Size Fits One | HF5415.5 .A Delivering Knock Your Socks Off Service | HF5415.5 .C Equality in Managing Service Delivery | HF5415.5 .S The Nordstrom Way | HF5415.5 .Y Zero Time |
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