TY - BOOK AU - Hede,Agnes Ann AU - Ziskind,Sylvia TI - Reference readiness: a manual for librarians and students SN - 0208020012 AV - Z1035.1 .H4 1984 U1 - 011/.02 19 PY - 1984/// CY - Hamden, Conn. PB - Library Professional Publications KW - Reference books KW - Bibliography KW - Reference services (Libraries) N1 - Rev. ed. of: Reference readiness / Sylvia Ziskind and Agnes Ann Hede. 2nd ed., rev. and enl. 1977; Includes index ER -