TY - BOOK AU - Harris,Richard M. TI - The listening leader: powerful new strategies for becoming an influential communicator SN - 9780275989835 AV - HD30.3 .H3718 2006 U1 - 658.45 22 PY - 2006/// CY - Westport, Conn., London PB - Praeger Publishers KW - Communication in management KW - Listening KW - Business communication KW - Leadership N1 - Includes bibliographical references (p. [127]-128) and index ER -