TY - BOOK AU - Humby,Clive AU - Hunt,Terry AU - Phillips,Tim TI - Scoring points: how Tesco continues to win customer loyalty SN - 9780749453381 AV - HF5415.525 .H86 2008 U1 - 658.8'12'0941 22 PY - 2008/// CY - London PB - Kogan Page KW - Tesco (Firm) KW - Customer loyalty programs KW - Great Britain KW - Customer satisfaction N1 - This ed. originally published: 2007; Includes index ER -