TY - BOOK AU - Kay,Frances AU - Kite,Neilson TI - Understanding NLP: strategies for better workplace communication-- without the jargon SN - 9780749455095 AV - BF637.N46 K39 2009 U1 - 158.9 22 PY - 2009/// CY - London, Philadelphia, PA PB - Kogan Page KW - Neurolinguistic programming KW - Business communication N1 - Includes bibliographical references, web sites and index ER -