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Service management : operations, strategy, information technology.
Material type:
TextReference number:0071263462Series: McGraw-Hill/Irwin series operation managementPublication details: New York ; London : McGraw-Hill, 2008. Edition: 6th ed., International ed. / James A. Fitzsimmons, Mona J. FitzsimmonsDescription: xvii, 537 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.)ISBN: 9780071263467; 0071263462Subject(s): Service industries -- ManagementDDC classification: 658 LOC classification: HD9980.5 | .F549 2008
| Item type | Current library | Class number | Copy number | Status | Date due | Barcode | Item reservations | |
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Book
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Main Library General Shelves | HD9980.5 .F549 (Browse shelf(Opens below)) | 1 | Available | 2000000077 |
Total reservations: 0
Previous ed.: 2006.
Includes bibliographical references and indexes.
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