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The World of Super Service

By: Irons, KenMaterial type: TextTextReference number:i0201403846Publication details: Harlow Pearson Higher Education 1997 Description: 224 p. paperbackISBN: 0201403846Subject(s): Customer relations | Service industries | Management | Quality control
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Item type Current library Class number Copy number Status Date due Barcode Item reservations
Standard Standard Main Library General Shelves XX(312031.1) (Browse shelf(Opens below)) 1 Available 312031-1001
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