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Interactive services marketing / Raymond P. Fisk, Stephen J. Grove, Joby John.

By: Fisk, Raymond PContributor(s): Grove, Stephen J. (Stephen John), 1950- | John, Joby, 1957-Material type: TextTextReference number:0618641807Publication details: Boston, Mass. : Houghton Mifflin, c2008. Edition: 3rd edDescription: xxiv, 276 p. : ill. ; 26 cmISBN: 9780618641802; 0618641807Subject(s): Service industries -- Marketing | Service industries -- ManagementDDC classification: 658.8 LOC classification: HD9980.5 | .F57
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Item type Current library Class number Copy number Status Date due Barcode Item reservations
Book Book Main Library General Shelves HD9980.5 .F57 (Browse shelf(Opens below)) 1 Available 2000000923
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Previous ed.: 2003.

Includes bibliographical references and index.

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