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		Quality : transforming postsecondary education / Ellen Earle Chaffee and Lawrence A. Sherr ; prepared by ERIC in cooperation with ASHE. by Chaffee, Ellen Earle Sherr, Lawrence A ERIC Clearinghouse on Higher Education Association for the Study of Higher Education Series: ASHE-ERIC higher education report ; 1992, no. 3. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Washington, D.C. : George Washington University, [1992] Availability: Items available for loan: Main Library (1)Call number: 378.001 C34Q. Place reservation Place recall Request article Add to folder (remove)
		Quality wars : the triumphs and defeats of American business / Jeremy Main. by Main, Jeremy, 1929- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1994 Availability: Items available for loan: Main Library (1)Call number: 658.5620973 M28Q. Place reservation Place recall Request article Add to folder (remove)
		Customer Care Excellence by Cook, Sarah Edition: 4th ed Material type: Text Publication details: London Kogan Page 2002 Availability: Items available for loan: Main Library (1)Call number: XX(300494.1). Place reservation Place recall Request article Add to folder (remove)
		The Juran Prescription by Goonan, Kathleen Jennison, MD (Medical Director of Policy, Evaluation and Improvement for Blue Cross and Blue Shield of Massachusetts, and Associate, the Juran Institute, USA) Material type: Text Publication details: Chichester John Wiley and Sons Ltd 1995 Availability: Items available for loan: Main Library (1)Call number: RA399 .A1 G6. Place reservation Place recall Request article Add to folder (remove)
		Nonprofit Handbook of Management by Connors, T.D Edition: 2nd ed Material type: Text Publication details: New York John Wiley and Sons Ltd 1997 Availability: Items available for loan: Main Library (1)Call number: HD62.6 .N66. Place reservation Place recall Request article Add to folder (remove)
		Total Quality Management and the School by Morgan, Colin (Senior Lecturer, School of Education, Open University) Murgatroyd, Stephen J. (Professor of Management and Applied Psychology, University of Athabasca, USA) Material type: Text Publication details: Milton Keynes Open University Press 1993 Availability: Items available for loan: Main Library (1)Call number: LB2805 .M81. Place reservation Place recall Request article Add to folder (remove)
		Improving Software Quality by Arthur, L.J Material type: Text Publication details: New York John Wiley and Sons Ltd 1993 Availability: Items available for loan: Main Library (1)Call number: QA76.76 .Q3. Place reservation Place recall Request article Add to folder (remove)
		Quality Improvement in Nursing and Healthcare by Corrigan, P. (Leeds General Infirmary) Evans, K. (Doncaster Royal Infirmary) Parsley, K Material type: Text Publication details: Cheltenham Nelson Thornes (Publishers) Ltd 1993 Availability: Items available for loan: Main Library (1)Call number: RT85.5 .P35. Tags: Nursing (10) Place reservation Place recall Request article Add to folder (remove)
		Managing Quality by Bell, Des (Senior Fellow in Quality Management, Ulster Business School) Cairns, Nial (Director, Centre for Executive Development, Ulster Business School) McBride, Philip Wilson, George (Management Development Adviser, Ulster Business School) Material type: Text Publication details: Oxford Butterworth-Heinemann 1994 Availability: Items available for loan: Main Library (1)Call number: HD62.15 .B4. Place reservation Place recall Request article Add to folder (remove)
		Strategies for Quality Management by Costin, Harry Edition: 2nd ed Material type: Text Publication details: London Thomson Learning 1998 Availability: Items available for loan: Main Library (1)Call number: HD62.15 .C6. Place reservation Place recall Request article Add to folder (remove)

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