| 000 | 00454cam a2200181 4500 | ||
|---|---|---|---|
| 001 | i0471928852 | ||
| 020 | _a0471928852 | ||
| 035 | _a(Sirsi) i9780471928850 | ||
| 050 | _aHD9980.5.N | ||
| 100 | _aNormann, Richard | ||
| 245 | _aService Management | ||
| 260 |
_aChichester _bJohn Wiley and Sons Ltd _c1991 |
||
| 300 |
_a202 p. _ehardback. |
||
| 250 | _a2nd ed | ||
| 500 | _aBookData Record | ||
| 650 | _aService industries - Management. | ||
| 596 | _a1 | ||
| 999 |
_c43765 _d43765 |
||