| 000 | 00721pam a2200217 a 4500 | ||
|---|---|---|---|
| 001 | 0750689056 | ||
| 005 | 20110428215305.0 | ||
| 008 | 081013s2009 enk e 000 0 eng d | ||
| 020 | _a9780750689052 | ||
| 020 | _a0750689056 | ||
| 040 |
_aStDuBDS _cStDuBDS _dUK-RwCLS |
||
| 050 | 0 | 4 |
_aHD62.15 _b.S73 2009 |
| 082 | 0 | 4 |
_a658.4013 _222 |
| 100 | 1 | _aStapenhurst, Tim. | |
| 245 | 1 | 4 |
_aThe benchmarking book : _ba how-to-guide to best practice for quality managers and practitioners / _cTim Stapenhurst. |
| 250 | _a1st ed. | ||
| 260 |
_aOxford : _bButterworth-Heinemann, _c2009. |
||
| 300 |
_axli, 454 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aBenchmarking (Management) | |
| 999 |
_c64719 _d64719 |
||