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Scoring points : how Tesco continues to win customer loyalty / Clive Humby, Terry Hunt and Tim Phillips.
Material type:
TextReference number:0749453389Publication details: London : Kogan Page, 2008. Edition: 2nd edDescription: x, 294 p., [8] p. of plates : ill. (some col.) ; 24 cmISBN: 9780749453381; 0749453389Subject(s): Tesco (Firm) | Customer loyalty programs -- Great Britain | Customer satisfaction -- Great BritainDDC classification: 658.8'12'0941 LOC classification: HF5415.525 | .H86 2008
| Item type | Current library | Class number | Copy number | Status | Date due | Barcode | Item reservations | |
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Main Library General Shelves | HF5415.525 .H86 (Browse shelf(Opens below)) | 1 | Available | 2000000954 |
Total reservations: 0
This ed. originally published: 2007.
Includes index.
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