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Mastering communication at work : how to lead, manage, and influence / Ethan F. Becker, Jon Wortmann.
Material type:
TextReference number: 2009022635Publication details: New York : McGraw-Hill, c2009. Description: viii, 232 p. ; 23 cmISBN: 9780071625029; 007162502XSubject(s): Communication in management | Business communicationDDC classification: 658.4/5 LOC classification: HD30.3 | .B415 2009
Contents:
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
| Item type | Current library | Class number | Copy number | Status | Date due | Barcode | Item reservations | |
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Book
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Main Library General Shelves | HD30.3 .B415 (Browse shelf(Opens below)) | 1 | Available | 2000000144 |
Total reservations: 0
Includes index.
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
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