Customer relationship management : (Record no. 64994)
[ view plain ]
000 -LEADER | |
---|---|
fixed length control field | 00718cam a2200217 a 4500 |
001 - CONTROL NUMBER | |
control field | 1856175227 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20110428215310.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 080528s2009 enka e b 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9781856175227 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 1856175227 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | StDuBDS |
Transcribing agency | StDuBDS |
Modifying agency | UK-RwCLS |
050 04 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF5415.5 |
Item number | .B88 2008 |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
Edition number | 22 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Buttle, Francis. |
245 10 - TITLE STATEMENT | |
Title | Customer relationship management : |
Remainder of title | concepts and technologies / |
Statement of responsibility, etc | Francis Buttle. |
250 ## - EDITION STATEMENT | |
Edition statement | 2nd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Oxford : |
Name of publisher, distributor, etc | Butterworth-Heinemann, |
Date of publication, distribution, etc | c2009. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | [xxi], 500 p. : |
Other physical details | ill. ; |
Dimensions | 25 cm. |
500 ## - GENERAL NOTE | |
General note | Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer relations |
General subdivision | Management. |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Cost, replacement price | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Main Library | Main Library | General Shelves | 05/11/2010 | HF5415.5 .B88 | 2000001575 | 05/11/2010 | 1 | 29.80 | 05/11/2010 | Book |