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Customer relationship management : concepts and technologies / Francis Buttle.

By: Buttle, FrancisMaterial type: TextTextReference number:1856175227Publication details: Oxford : Butterworth-Heinemann, c2009. Edition: 2nd edDescription: [xxi], 500 p. : ill. ; 25 cmISBN: 9781856175227; 1856175227Subject(s): Customer relations -- ManagementDDC classification: 658.812 LOC classification: HF5415.5 | .B88 2008
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Item type Current library Class number Copy number Status Date due Barcode Item reservations
Book Book Main Library General Shelves HF5415.5 .B88 (Browse shelf(Opens below)) 1 Available 2000001575
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Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.

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